Win a Personalised Water & Sand Play Table, worth £150!

Terms and Conditions

1. Winner will be chosen at random on Monday 9th June 2025.
2. The prize consists of 1 x Personalised Water & Sand Play Table worth £150.
3. The winner will be selected at random.
4. The prize is subject to the Provider's normal Terms and Conditions
5. The prize is subject to availability and no cash alternative will be offered.
6. The prize is non-transferable and non-refundable.
7. The promoter’s decision is final and binding. No correspondence will be entered into.
8. This prize cannot be taken in conjunction with any other promotion, offer, reward/loyalty program.
9. Competition entry is open to all UK residents except employees and the immediate family of the Toddle About and My 1st Years.
10. Returns and exchange - If you are not completely satisfied with the goods, simply get in contact with our customer support team either via the form on the contact page or on the telephone. If it is a fault at our end, you can return them to us at any time within 14 days of receipt. We will issue an exchange as soon as possible. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel back to using a delivery service that insures you for the value of the goods, as we cannot be held responsible for items damaged or lost in the post.
11. We DO NOT accept returns for any item that has been personalised.
12. Your rights to return the goods to us will not apply in the following circumstances: Any products that we have made, personalised or customised specifically for you.
    Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
    If you have made a spelling mistake on your order and it has been sent for production.
    If you return an item because of an error on our part, or because it is defective, we will happily refund the full value of the item and your costs in returning it to us. The item(s) must be returned in the condition in which you received it within 30 days of delivery. By the very individual nature of personalised products, they cannot be re-sold, and therefore we cannot accept returns if you have a change of mind. We regret that postage and packing costs for unwanted items cannot be refunded.
13. Receiving the wrong item - If the item you received is not what you originally ordered, please contact customer services quoting this competition, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on the next steps. We will rectify immediately and make sure the correct product arrives within 72 hours of you getting in contact.
14. Faulty Item - If the item you received is faulty, please contact our customer services team with the name of this competition, your name and address, details of the product and the reason for return and if you would like a replacement. We will then advise on how to proceed with the return. If the item is faulty, please return it to us within 30 days of receipt. Exchanges cannot be given if the fault is as a result of misuse.
15. Colour - The colour of the product you receive may not match the colour as displayed by our website on your computer monitor.
16. The winners details will be passed on to My 1^st Years and they will be in touch with you to arrange your prize with you.

Further Terms and Conditions apply - read Standard Toddle Models T&Cs here.